PRIVACY POLICY
Last Updated: 12 September 2026
Pashnoor, operated by PASHNOOR STORE, respects your privacy and is committed to protecting the personal information you share with us when you visit or purchase from our website.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. INFORMATION WE COLLECT
When you place an order, contact us, create an account, or otherwise interact with our website, we may collect information such as:
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Your name
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Billing and shipping address
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Email address
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Phone number
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Order and transaction details
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Information you provide when contacting customer support
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Information necessary to process returns, exchanges or refunds
When you browse our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited and general website usage information.
We use this information to operate, maintain and improve our website and services.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
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Process and deliver your orders
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Confirm and communicate about your purchases
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Provide customer support
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Process returns, exchanges and refunds
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Respond to enquiries
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Improve our website, products and customer experience
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Detect and prevent fraud, misuse or security issues
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Comply with applicable legal and regulatory requirements
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Send promotional or marketing communications where you have provided the necessary consent
We do not use your personal information for purposes unrelated to the services we provide unless permitted or required by applicable law.
3. CONSENT
When you provide personal information to place an order, arrange delivery, request a return or contact us, you consent to our collecting and using that information for the relevant purpose.
Where required, we will seek your consent before using your information for marketing or other purposes.
Withdrawal of Consent
You may withdraw your consent to receive marketing communications at any time by contacting us at:
You may also use the unsubscribe option included in applicable marketing emails.
Withdrawal of marketing consent does not affect information that we are required or permitted to retain for completed transactions, legal, security or accounting purposes.
4. WIX
Our website is created and hosted using Wix. Wix provides website hosting, e-commerce functionality, data storage and related services that allow us to operate our online store.
Information submitted through our website may be processed and stored through Wix and its service providers in accordance with their applicable privacy and security practices.
For more information about Wix's privacy practices, please refer to Wix's applicable privacy documentation.
5. PAYMENTS
Payments made through our website may be processed by third-party payment providers.
We do not intentionally store complete payment-card information on our own systems unless specifically required and lawfully permitted.
Payment providers may collect and process payment information according to their own privacy policies and applicable security standards.
You should review the privacy policy of the payment provider used for your transaction to understand how your payment information is handled.
6. THIRD-PARTY SERVICES
We may use third-party service providers when necessary to operate our website and provide services to customers. These may include:
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Payment processing providers
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Shipping and delivery providers
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Website and technology providers
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Analytics and website performance services
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Customer communication services
These providers may process information only to the extent necessary to provide their services to us, subject to their applicable terms and privacy policies.
When you follow a link to a third-party website, that website is governed by its own privacy policy and terms. We are not responsible for the privacy practices of third-party websites.
7. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage and improve the customer experience.
Cookies may be used for purposes such as:
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Website functionality
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Shopping cart and checkout functions
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Website performance and analytics
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Security
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Remembering user preferences
The exact cookies used may change as our website and third-party services are updated.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage over the internet can be guaranteed to be completely secure.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal, security and regulatory requirements.
When information is no longer required, it may be deleted or securely disposed of where appropriate.
10. DISCLOSURE OF INFORMATION
We may disclose personal information where reasonably necessary to:
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Fulfil customer orders
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Provide requested services
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Process payments
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Arrange delivery
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Provide customer support
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Maintain website security
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Comply with legal obligations
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Protect our legal rights or prevent fraud or misuse
We do not sell your personal information simply for the purpose of selling customer data to third parties.
11. YOUR RIGHTS
Subject to applicable law, you may contact us to request access to, correction of, or deletion of certain personal information that we hold about you.
You may also contact us regarding questions or concerns about the handling of your personal information.
To make a privacy-related request, contact:
12. CHILDREN'S PRIVACY
Our website is intended for general customers and is not specifically directed at children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or legal requirements.
Any updated version will be posted on this page with a revised "Last Updated" date.
14. CONTACT INFORMATION
If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns about how your information is handled, please contact us:
PASHNOOR STORE
Keshav Kunj
Kapil Park
Ludhiana, Punjab – 141001
India
Email: info@pashnoor.in
GSTIN: 03ALGPK6966L1ZO
For privacy-related enquiries, please mention "Privacy Policy" in the subject of your email.
